Articles

 Can I get "some program" installed on the server?

We do install custom scripts, updates, and add on modules to the software we already have...

 Can I run a phpBB forum (message board) on my site?

Absolutely! In fact, we have an automated installer for you.phpBB is free, open source software...

 Can I test the download speed and ping response time from JaguarPC Network?

We have set up a test file to be downloaded from our servers. Ping response time can also be...

 Can I upgrade my plan or features later?

You can purchase new or expanded features, or upgrade to a new plan at any time. There are no...

 Do I have 24/7 access to my account(s)?

Yes you do. All of our customers have full access to their account every day, all day.

 Do I have to have your banner on my site?

No! JaguarPC provides premium web hosting services at affordable prices with no banners required....

 Do I need to transfer my domain name to you if I sign up for your hosting services?

You are not obligated to transfer your domain name to us if you choose our hosting services. You...

 Do you actively monitor and manage your network 24/7?

Yes we do. We monitor our network on site and remotely 24/7/365. If something happens to your...

 Do you allow IRC?

No. We do not allow IRC on our network on any plans or servers.

 Do you have Curl installed in your PHP?

Yes

 Do you have a secure certificate that I can use?

Yes, on our shared servers we provide a shared SSL cert that you can use. You may also have your...

 Do you have netPBM installed?

We sure do! This is set up on all of our servers. This is in the usual place as all of our...

 Do you host adult sites?

You can host adult sites on VPS, dedicated, or colocated servers in our network. We do not allow...

 Do you offer a money back guarantee for VPS?

Yes, we stand behind everything we do. We are so confident in our ability to satisfy your VPS...

 Do you offer a money back guarantee?

Yes, for the first 45 days. Only first-time accounts are eligible for a refund. Refunds only...

 Do you support ASP? Java/JSP? Cold Fusion?

Currently we do not support ASP, as we run only *nix servers, and there still isn't good support...

 Does JagaurPC sell or share customer information to a third party?

We do not, and never will, share or sell client information to a third party.

 How can I contact you to inquire about your services?

If you would like to enquire about the excellent services JaguarPC provides, you can contact us...

 How do I signup?

On any page of our site click the "SIGNUP NOW" button or "Order Now" link. Follow the on screen...

 How long after I sign up can I start building my site?

If your account is automatically approved, your machine user will be created and ready for...

 How many clients do you have? How many sites do you host? What are your machine specs and how many accounts do you put on each? What operating system and software are you currently running?

We currently host tens of thousands of clients and their sites worldwide. Our servers use...

 How many domain names may I have?

You can have as many as you want. In fact, it is common practice to register a few versions of...

 Is it a problem if I'm not in the US?

Being a global company with data center locations in the U.S. and Europe we serve clients...

 What are the timings/hours for the sales department?

Current times are: Monday to Friday from 8AM to 7PM (CST) CST: Central Standard Time...

 What is required to purchase additional IP addresses?

There are many reasons for the need to have a dedicated IP or additional IPs assigned to your...

 What kind of network connections do you have?

We are currently connected to the Internet via multiple 10 gig-E and ds-3 connections to...

 What packages/plans do you offer?

We offer a range of services such as shared webhosting, reseller plans, Virtual Private Servers,...

 What types of support do you offer?

If you have any problems with setting up your web site, we are available via email the support...