My website is very slow. I am getting very slow response from my web/VPS/server. What is the problem?
1. Exact steps to reproduce the slow response including any login details or URLs to visit/browse.
2. Your IP address by visiting this page: www.myipaddress.com
3. Traceroute from your computer to the server. To do a traceroute on your windows computer, please follow this:
Click on Start : Programs : Accessories : Command Prompt
Once there, enter this command:
where XX can be your domain hosted on the server or the server machine name (e.g. yodha.nocdirect.com). Try using the hosted IP as well.
Copy/paste the results in the support ticket.
4. Test again by placing a large file in your account and downloading it via http. For example, upload a php source tar.gz from this page http://www.php.net/downloads.php to somewhere in your account via FTP and then download it via your browser and provide the download speed in the support ticket.
Note: If you have a Linux machine available, please try
Copy/paste the result in the support ticket.
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